Test version: sample listings and no real money. Try the sample trip
HostBnR
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When do I pay?

Only after the host accepts. You send a request and nothing is charged. Once accepted, you pay once for everything in your trip.

Who holds my money?

HostBnR holds it. The host is paid 24 h after check-in, and the payout pauses if you report a problem within 24 h.

What if one provider declines?

Keep the rest of the trip, choose another option, or cancel with no charge.

What if I cancel?

Full refund up to 7 days before arrival. After that, 50% back. The service fee and any car deposit always come back.

How does the car deposit work?

You pay it with the trip and HostBnR holds it. It returns within 24 h of the car coming back, unless a claim is approved by our team.

Someone asked me to pay on M-Pesa directly.

That is a scam, even if the listing looks real. Do not pay, and report it.

Report a scam or a problem