| When | You get back |
|---|---|
| Before the provider accepts, or before you pay | Nothing was charged |
| Up to 7 days before arrival | Everything |
| Less than 7 days before arrival | 50% of the booking, plus the service fee and any deposit |
| The provider cancels | Everything |
The service fee is always refunded when a guest cancels. A car deposit is always returned if the booking is cancelled.
